Privacy Policy

Last updated: May 29, 2026

Introduction

At sparkle-dock, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, mailing address)
• Expedition preferences and booking details
• Payment information (processed securely through third-party payment processors)
• Emergency contact information
• Health and fitness information relevant to expedition participation

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Operating system and device information

How We Use Your Information

We use the information we collect to:

• Process and manage your expedition bookings
• Communicate with you about your reservations and our services
• Ensure the safety and suitability of expedition participants
• Improve our website and customer service
• Send you marketing communications (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (payment processors, email services)
• Emergency services or medical personnel in case of health or safety situations
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. Minors participating in expeditions must have parental or guardian consent.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 847 Wilderness Trail, Canmore, Alberta T1W 2R3, Canada